Shore Lodge

  •PARKING - £9 a day for parking which includes a 7 point turn to squeeze into the parking bays.

• NOISE - Ground floor is a ‘bar &... read more restaurant’, always a piss up for the staff/owners friends. Can hear them all throughout the day and evening, steaming.

Walls are paper thin, from late night romance to hearing everyone’s TV selection.

• SHOWER & TOILET - Shower is full of grime and pubic hair. A water can could do a better job.

• CLEANLINESS - The bedrooms aren’t tended to throughout your stay, full bin, no clean sheets.

HOSPITALITY - What even is that?

TV - Wrong tv mount, too small. Can’t see it in bed. See photo.

Overall, feels like a council Spoons throughout the day downstairs and the rooms are smaller than a Master bedroom. DON’T BOTHER

Over priced, £110 a night. More

  Service second to none! Can't find more attentive staff other than at the Four Seasons Hotel, New York! En route, Jenny kept us informed with our room details so... read more no undue stress was caused. Before arrival, Jenny provided the best place to park for our stay, which is always a panic but especially would have been on Jubilee weekend if wasn't for her. On arrival, Jenny was so welcoming; giving us a tour of our rooms, showing the facilities and bending over backwards to make a last minute room change. Critical knowledge of local board hire and directions around town was spot on. Evening entertainment, no problem for Jenny, she provided the places to avoid, the times to move from pub to bar to club to have the greatest night. Even hosted a night out for us showing the local ways, even getting us a locals discount. It was like having a personal representative for our holiday. Going the extra mile seemed effortless for Jenny, a fallen holiday maker meant she offered to arrange food and keep conversation with our friend that couldn't make it out of the accomodation with us. Accomodation as expected; clean and comfortable, just what you need for a surfing holiday. Negatives, curtains need to be changed for blackout ones. The quality of the bunkbeds needs upgrading. More for safety reasons if adults are to stay on them. Sound proofing would be ideal as we could... Service second to none! Can't find more attentive staff other than at the Four Seasons Hotel, New York!

En route, Jenny kept us informed with our room details so no undue stress was caused.
Before arrival, Jenny provided the best place to park for our stay, which is always a panic but especially would have been on Jubilee weekend if wasn't for her.
On arrival, Jenny was so welcoming; giving us a tour of our rooms, showing the facilities and bending over backwards to make a last minute room change. Critical knowledge of local board hire and directions around town was spot on.
Evening entertainment, no problem for Jenny, she provided the places to avoid, the times to move from pub to bar to club to have the greatest night. Even hosted a night out for us showing the local ways, even getting us a locals discount. It was like having a personal representative for our holiday.
Going the extra mile seemed effortless for Jenny, a fallen holiday maker meant she offered to arrange food and keep conversation with our friend that couldn't make it out of the accomodation with us.

Accomodation as expected; clean and comfortable, just what you need for a surfing holiday.

Negatives, curtains need to be changed for blackout ones. The quality of the bunkbeds needs upgrading. More for safety reasons if adults are to stay on them. Sound proofing would be ideal as we could hear the shared toilet flushing from our room, amoung other noises...

Overall, would stay there again.
Thanks for a great holiday.
Josh and the Essex lads. More

  Last minute decision to go to Newquay, however best decision. We could not have asked for a better place to stay, it was clean and comfortable. The host Jennie was... read more amazing, she told us the place spots to go drinking and food. It looks like Jennie was the only person working there as she was cleaning, checking people in and out but this did not effect how she dealt with customers. She was so pleasant. The owners need to recognise this if they don't already.

Really looking forward to recommending this place to all my friends.

Thank you Jennie for the memories and see you again.

  Had a lovely family holiday, very close to town and beach, didn’t need to use the car has everything you need is walking distance and hotel allowed free parking. The... read more room was clean and had beautiful sea view, staff were helpful and friendly with a...More

  So this is all about expectation.
I booked a family room, and got a family room. It's not the Hilton but we did find it reasonably clean and the bathroom... read more is clearly new, bed linen was fresh and clean, so that's the important stuff sorted.
Issues with the room: There's a gap between the door frame and wall that's not been plastered so you can see into the cavity through the slats and this is not good in terms of "finish". There's also clearly been a leak upstairs which has caused damage and staining to the roof but that's aesthetics, the window blind has no pulley so it's a very manual chore to roll it back up in the morning. TV has little or no signal, there were 9 channels, all BBC, available but only 2 worked without static, blur or fading, thank goodness the wifi worked and we had tablets for the kids.
My biggest issue was smokers, on the night we arrived one guest was doing a great Bob marley impression in the car park and on the other nights other guests decided the back fire escape which is right under the bedroom windows was a considerate place to stand and spark up, filling the bedroom with smoke, not ideal for a "family friendly" Lodge, so having to close windows on hot afternoon /evening due to limited controls by lodge in dealing with its inconsiderate patrons in summer was annoying as it was certainly warm and there's no other ventilation or fans.
Breakfast.... I'm pretty sure trade discriptions would raise an eyebrow or two here, its cereal and defrosted out of date bread. No fresh milk it's all uht and the "butter" looks like it's had a few good going overs with dirty knives, god knows how many were licked before being put in there. So simply put, in my view shore surf has no business bragging about breakfast being included, it would be better served, claiming excellent kitchen facilities and bring your own food, because the facilities in the kitchen are very good for self catering options.
In summary, finish off the decorations, carry out the maintenance, put some simple fans in the rooms, get the smokers away from the building and stop advertising breakfast (or improve it dramatically) and it's on to a winner. I obviously paid summer mark up but for what it is worth I don't feel I got value based on the points raised however its a great location a short walk from town and beach. Steph on front desk was really friendly and
helpful so no issues there.

  Had a lovely family holiday, very close to town and beach, didn’t need to use the car has everything you need is walking distance and hotel allowed free parking. The... read more room was clean and had beautiful sea view, staff were helpful and friendly with a...More