Shore Lodge

  I never can be bothered to write reviews but I knew I had to write this one because I am appalled. I came here with 2 other members of my... read more family as we wanted a final last trip somewhere as the summer had almost finished. The place looked lovely online, but after 4 long hours of driving, our room was so tiny considering we payed £162 for one night. It was supposed to be a single bed with a bunk bed but it was only one bunk bed. The room was a small box with only a bed and sink inside, like some sort of prison. We basically got catfished by this place as they made it out to be nice, medium size rooms. It was freezing too as the window wouldn’t shut. The staff were awkward and unfriendly. It said free parking on the website yet we paid £9 a day. There was no breakfast service “due to COVID” which was absolutely ridiculous. The toilet was smelly and the shower didn’t even work and was covered in hair and also pubic hair. Absolutely filthy. I would not recommend staying here for anyone, even if it’s only one night. Find somewhere with basic cleanliness and expectations to spend your money on. Never coming back here again.

  •PARKING - £9 a day for parking which includes a 7 point turn to squeeze into the parking bays.

• NOISE - Ground floor is a ‘bar &... read more restaurant’, always a piss up for the staff/owners friends. Can hear them all throughout the day and evening, steaming.

Walls are paper thin, from late night romance to hearing everyone’s TV selection.

• SHOWER & TOILET - Shower is full of grime and pubic hair. A water can could do a better job.

• CLEANLINESS - The bedrooms aren’t tended to throughout your stay, full bin, no clean sheets.

HOSPITALITY - What even is that?

TV - Wrong tv mount, too small. Can’t see it in bed. See photo.

Overall, feels like a council Spoons throughout the day downstairs and the rooms are smaller than a Master bedroom. DON’T BOTHER

Over priced, £110 a night. More

  So this is all about expectation.
I booked a family room, and got a family room. It's not the Hilton but we did find it reasonably clean and the bathroom... read more is clearly new, bed linen was fresh and clean, so that's the important stuff sorted.
Issues with the room: There's a gap between the door frame and wall that's not been plastered so you can see into the cavity through the slats and this is not good in terms of "finish". There's also clearly been a leak upstairs which has caused damage and staining to the roof but that's aesthetics, the window blind has no pulley so it's a very manual chore to roll it back up in the morning. TV has little or no signal, there were 9 channels, all BBC, available but only 2 worked without static, blur or fading, thank goodness the wifi worked and we had tablets for the kids.
My biggest issue was smokers, on the night we arrived one guest was doing a great Bob marley impression in the car park and on the other nights other guests decided the back fire escape which is right under the bedroom windows was a considerate place to stand and spark up, filling the bedroom with smoke, not ideal for a "family friendly" Lodge, so having to close windows on hot afternoon /evening due to limited controls by lodge in dealing with its inconsiderate patrons in summer was annoying as it was certainly warm and there's no other ventilation or fans.
Breakfast.... I'm pretty sure trade discriptions would raise an eyebrow or two here, its cereal and defrosted out of date bread. No fresh milk it's all uht and the "butter" looks like it's had a few good going overs with dirty knives, god knows how many were licked before being put in there. So simply put, in my view shore surf has no business bragging about breakfast being included, it would be better served, claiming excellent kitchen facilities and bring your own food, because the facilities in the kitchen are very good for self catering options.
In summary, finish off the decorations, carry out the maintenance, put some simple fans in the rooms, get the smokers away from the building and stop advertising breakfast (or improve it dramatically) and it's on to a winner. I obviously paid summer mark up but for what it is worth I don't feel I got value based on the points raised however its a great location a short walk from town and beach. Steph on front desk was really friendly and
helpful so no issues there.

  Booked at the last minute at the end of August and wished we could have stayed longer.
We had the deluxe double en suite room that was 5* in every... read more way. All newly refurbished, extremely clean and Lucy ,the host , is a diamond!
This is a place for families to stay most defiantly. Kitchen to make your own food if you wanted, a bar to chill and relax while watching tv or listening to music. Lots of Games for the kids to play as well.
Families with young kids sometimes struggle in hotels with warming baby food, or find it expensive to eat out all the time. This is what makes this place unique as it’s like home from home but without the cleaning up!!
This place has it spot on.

  We booked the Shore Surf Lodge as a last minute thing when we couldn’t extend our stay at another B&B. I was travelling with my husband, 3 year old... read more and my best friend. Having read the reviews I was ready for something more like a hostel but could see it had been refurbished and was family friendly. This is certainly true but compared to my b&b that cost roughly the same, I don’t think you’re getting good value for money here. We had the penthouse which has a stunning view and had clearly been done up recently. When you walk in you have a double bed- about 6 ft high. Go up some stairs to the main room and you have another double bed that’s about 3.5ft high and a kitchen area- with a hot tub and shower in it. There is a small separate toilet but that is the only place for any privacy. This is not a great room for sharing if you’re not exactly familiar with your roomie! It’s all been done to a high finish and looks lovely but just doesn’t feel right and needs a seating area of something instead of a great big kitchen area. Breakfast was a help yourself to toast or cereal. I expected more for the price. It was mostly clean but needs finishing off. The only member of staff we spoke to was friendly and helpful. This place was fine... We booked the Shore Surf Lodge as a last minute thing when we couldn’t extend our stay at another B&B.
I was travelling with my husband, 3 year old and my best friend. Having read the reviews I was ready for something more like a hostel but could see it had been refurbished and was family friendly.
This is certainly true but compared to my b&b that cost roughly the same, I don’t think you’re getting good value for money here.

We had the penthouse which has a stunning view and had clearly been done up recently. When you walk in you have a double bed- about 6 ft high. Go up some stairs to the main room and you have another double bed that’s about 3.5ft high and a kitchen area- with a hot tub and shower in it. There is a small separate toilet but that is the only place for any privacy. This is not a great room for sharing if you’re not exactly familiar with your roomie!

It’s all been done to a high finish and looks lovely but just doesn’t feel right and needs a seating area of something instead of a great big kitchen area.

Breakfast was a help yourself to toast or cereal. I expected more for the price.

It was mostly clean but needs finishing off. The only member of staff we spoke to was friendly and helpful.

This place was fine for a night but in truth I probably wouldn’t stay there again. More

  I Stayed for the week with my boyfriend for a nice UK getaway and we couldn’t fault a single thing!
Amazing hospitality, value for money, food and facilities. Newquay... read more town centre is not even a 5 minute walk away, and Fristral beach is only 10 minutes, if that.
I would recommend this place to anyone, the staff are great and were really helpful.
If you go you must try the Açai bowl for breakfast, it was the best breakfast I’d ever had.
🙂 xx