Shore Lodge

  I had booked a room with a different establishment only to find, after a harrowing and miserable day of travel and troubles, that my reservation had disappeared and they had... read more no rooms. I was directed by the owner to try the Surf Lodge and, to...More

  I came to shore surf lodge with couple of friends in August. The hotel is situated in a very good place only a 10 minute walk to the town centre... read more and bars and clubs. The receptionist was really friendly and helpful. The hotel itself was very dated and definitely needs modernising. I was very disappointed with my room, i booked on booking.com and was under the assumption that i had a room with a bathroom this did not happen all we had in the room was two beds and a wardrobe and we had to use a communal bathroom. We spoke to the receptionist about it and she said there was nothing she could do. Feel kind of ripped off as a few more friends stayed here and they had their own bathrooms even though i paid the most out of us all. When you want to get ready or need to go to toilet its rather annoying having to walk down the corridor to do so. If i would of known this I definitely wouldn’t of stayed here. In the main lobby area its quite small but has a reasonably priced bar and a few chairs to sit on, which is great to get the night started. I definitely would say this is not a family hotel its more for groups of lads or girls going for the night life. Over all I probably wouldn’t stay here again unless i was guaranteed a room with its own bathroom.

  So this is all about expectation.
I booked a family room, and got a family room. It's not the Hilton but we did find it reasonably clean and the bathroom... read more is clearly new, bed linen was fresh and clean, so that's the important stuff sorted.
Issues with the room: There's a gap between the door frame and wall that's not been plastered so you can see into the cavity through the slats and this is not good in terms of "finish". There's also clearly been a leak upstairs which has caused damage and staining to the roof but that's aesthetics, the window blind has no pulley so it's a very manual chore to roll it back up in the morning. TV has little or no signal, there were 9 channels, all BBC, available but only 2 worked without static, blur or fading, thank goodness the wifi worked and we had tablets for the kids.
My biggest issue was smokers, on the night we arrived one guest was doing a great Bob marley impression in the car park and on the other nights other guests decided the back fire escape which is right under the bedroom windows was a considerate place to stand and spark up, filling the bedroom with smoke, not ideal for a "family friendly" Lodge, so having to close windows on hot afternoon /evening due to limited controls by lodge in dealing with its inconsiderate patrons in summer was annoying as it was certainly warm and there's no other ventilation or fans.
Breakfast.... I'm pretty sure trade discriptions would raise an eyebrow or two here, its cereal and defrosted out of date bread. No fresh milk it's all uht and the "butter" looks like it's had a few good going overs with dirty knives, god knows how many were licked before being put in there. So simply put, in my view shore surf has no business bragging about breakfast being included, it would be better served, claiming excellent kitchen facilities and bring your own food, because the facilities in the kitchen are very good for self catering options.
In summary, finish off the decorations, carry out the maintenance, put some simple fans in the rooms, get the smokers away from the building and stop advertising breakfast (or improve it dramatically) and it's on to a winner. I obviously paid summer mark up but for what it is worth I don't feel I got value based on the points raised however its a great location a short walk from town and beach. Steph on front desk was really friendly and
helpful so no issues there.

  I never can be bothered to write reviews but I knew I had to write this one because I am appalled. I came here with 2 other members of my... read more family as we wanted a final last trip somewhere as the summer had almost finished. The place looked lovely online, but after 4 long hours of driving, our room was so tiny considering we payed £162 for one night. It was supposed to be a single bed with a bunk bed but it was only one bunk bed. The room was a small box with only a bed and sink inside, like some sort of prison. We basically got catfished by this place as they made it out to be nice, medium size rooms. It was freezing too as the window wouldn’t shut. The staff were awkward and unfriendly. It said free parking on the website yet we paid £9 a day. There was no breakfast service “due to COVID” which was absolutely ridiculous. The toilet was smelly and the shower didn’t even work and was covered in hair and also pubic hair. Absolutely filthy. I would not recommend staying here for anyone, even if it’s only one night. Find somewhere with basic cleanliness and expectations to spend your money on. Never coming back here again.

  The hostel is nicely done up with a nice bar area and a good breakfast. Plenty of space for self-catering. Everywhere in the hostel... read more is very clean and the owners do all they can to ensure you have a pleasant stay.

  Very nice place to stay. Basic but very clean, with very comfy beds and fluffy towels.
Good location, just couple minutes to the town and Towan beach or Fistral.... read more
Great thing is you can order to ur room food or drinks using the app.
For budget holidays - nothing really to moan about.
Really great stay..