Service second to none! Can't find more attentive staff other than at the Four Seasons Hotel, New York! En route, Jenny kept us informed with our room details so... read more no undue stress was caused. Before arrival, Jenny provided the best place to park for our stay, which is always a panic but especially would have been on Jubilee weekend if wasn't for her. On arrival, Jenny was so welcoming; giving us a tour of our rooms, showing the facilities and bending over backwards to make a last minute room change. Critical knowledge of local board hire and directions around town was spot on. Evening entertainment, no problem for Jenny, she provided the places to avoid, the times to move from pub to bar to club to have the greatest night. Even hosted a night out for us showing the local ways, even getting us a locals discount. It was like having a personal representative for our holiday. Going the extra mile seemed effortless for Jenny, a fallen holiday maker meant she offered to arrange food and keep conversation with our friend that couldn't make it out of the accomodation with us. Accomodation as expected; clean and comfortable, just what you need for a surfing holiday. Negatives, curtains need to be changed for blackout ones. The quality of the bunkbeds needs upgrading. More for safety reasons if adults are to stay on them. Sound proofing would be ideal as we could... Service second to none! Can't find more attentive staff other than at the Four Seasons Hotel, New York!

En route, Jenny kept us informed with our room details so no undue stress was caused.
Before arrival, Jenny provided the best place to park for our stay, which is always a panic but especially would have been on Jubilee weekend if wasn't for her.
On arrival, Jenny was so welcoming; giving us a tour of our rooms, showing the facilities and bending over backwards to make a last minute room change. Critical knowledge of local board hire and directions around town was spot on.
Evening entertainment, no problem for Jenny, she provided the places to avoid, the times to move from pub to bar to club to have the greatest night. Even hosted a night out for us showing the local ways, even getting us a locals discount. It was like having a personal representative for our holiday.
Going the extra mile seemed effortless for Jenny, a fallen holiday maker meant she offered to arrange food and keep conversation with our friend that couldn't make it out of the accomodation with us.

Accomodation as expected; clean and comfortable, just what you need for a surfing holiday.

Negatives, curtains need to be changed for blackout ones. The quality of the bunkbeds needs upgrading. More for safety reasons if adults are to stay on them. Sound proofing would be ideal as we could hear the shared toilet flushing from our room, amoung other noises...

Overall, would stay there again.
Thanks for a great holiday.
Josh and the Essex lads. More

  Booked this place while we were working away in Newquay, what a great choice, owners made us very welcome and provided us with everything we had forgotten to pack! Great... read more location, literally a stones throw from the town, café, bar, chill out space, tvs everywhere,...More

  Booked online because the lodge looked nice on booking.com . when we checked in for our four night stay the room was tiny with no wardrobe space to put our... read more clothes we had to live out the suitcase the bathroom was minging with hair in the shower and no food was on in the lodge which online it shows that they do food we couldn't get a table in Newquay for food so we lived from take outs our bath towels didn't get changed once in the four night stay our room was on the front it was so noisey and I had two sleepless nights from the hotel alarm going off and road works we was offered a refund for the night we was stood outside for a hour till one in the morning because of the fire alarm to then be told we would only get half a refund also 9 pound a day parking on the back no parking available I wouldn't stay at this lodge again its a honest review and i am really not happy with the 6 hour drive down to then have a bad stay